FAQ
orders & shipping
we ship worldwide. we provide free shipping on all orders over 70€ within europe. furthermore, we provide the following shipping options:
- czech republic: free shipping
- european countries: 6€ flat rate
- non-european countries: 8€ flat rate
milu earrings is not responsible for shipments impacted by customs, natural events, disruptions in air and ground transportation, delays, or any additional fees and charges incurred after the package has left our warehouse in czech republic.
yes, we offer customization options to cater to your specific needs and preferences. we understand that every individual is unique, and we’re here to create earrings that resonate with your personal style and requirements. please write us your request through our contact page.
once your package has been dispatched from our warehouse, we will send you an email containing a tracking link. please be aware that it might take up to 24 hours from the time you receive the dispatch email for the tracking link to become functional.
we deliver worldwide, providing a tracking link for each order as soon as it’s shipped. depending on your chosen shipping option, orders typically arrive at your address within 2-10 business days.
unfortunately, we cannot cancel an order once it has been confirmed.
please be careful when entering your shipping details, as milu earrings cannot assume responsibility for orders dispatched to an inaccurately provided delivery address by the customer.
yes, we are pleased to accommodate bulk orders and dance team requirements. please get in touch with us via our contact us page to discuss your specific needs, and we’ll work with you to fulfill your order.
products
milu earrings are proudly handcrafted in the czech republic.
our earrings are handcrafted using authentic Austrian crystals and top-grade polished stainless steel. We also use high-quality materials for the earring settings to ensure both elegance and durability.
caring for your earrings is simple. avoid exposing them to harsh chemicals, and store them in a dry and safe place when not in use. additionally, we recommend that dancers clean their earrings of any makeup residue after a dance competition to maintain their pristine appearance. this can be done using a gentle and safe cleaning method to ensure that your milu earrings continue to shine brilliantly.
Payments
we accept online payments via visa, mastercard, american express, apple pay and google pay.
contact
for any questions, concerns, or customization requests, please visit this page: contact us.